Frequently Asked Questions

CampNode is a modern Nigerian online marketplace where independent sellers, students, and small businesses list and sell products to buyers across Nigeria. Think of it as your premium local Jumia — but built for communities and independent vendors.

Yes. Creating an account, setting up a shop, and browsing products are completely free. CampNode charges a small 2% fee per successful transaction — no monthly fees, no listing fees.

CampNode is currently focused on Nigerian buyers and sellers. Payments, banks, and delivery are all optimised for Nigeria. International operations are planned for 2026.

CampNode is a Progressive Web App (PWA). You can install it directly from your browser — no App Store required. On your phone, open CampNode, tap the browser menu, and select "Add to Home Screen". It works exactly like a native app.

Yes. All payments are processed through Flutterwave (licensed by CBN) or held in your CampNode Wallet. Funds go into escrow and are only released to the seller after you confirm receipt. If you have a dispute, you can raise a claim within 48 hours.

You can pay using:
• Your CampNode Wallet (fund it with card, bank transfer, or USSD)
• Directly via Flutterwave (debit card, bank transfer, USSD)

We support all major Nigerian banks including GTBank, Access, Zenith, First Bank, UBA, Opay, Palmpay, and Moniepoint.

Go to Orders in the app to see the status of all your purchases. You'll also receive notifications when the seller confirms shipping. For updates, use the order chat to contact your seller directly.

If you haven't confirmed delivery within 7 days of the stated delivery date, your funds are automatically returned to your CampNode Wallet. You can also raise a dispute within 48 hours of confirming receipt if the item is significantly not as described.

1. Create a free account at CampNode
2. Go to My Shops and click Create Shop
3. Fill in your shop name, category, and description
4. Click Add Product to list your first item
5. Share your products and start getting orders!

See our full Selling Guide for detailed tips.

CampNode charges a 2% platform fee on each successful sale. There are no listing fees, no monthly fees, and no setup charges. You only pay when you earn.

Complete your shop profile (name, description, logo, location) and list at least one product. Our team reviews your shop within 24–48 hours. Verified shops receive a green badge and are given priority in search results.

Go to Wallet in the app, click Fund Wallet, enter your desired amount, and complete payment via card, bank transfer, or USSD. Funds reflect instantly after payment is confirmed by Flutterwave.

Withdrawals are processed within 1–24 business hours. Once your request is approved, funds are sent directly to your verified bank account. Withdrawals done before 3pm on weekdays usually arrive the same day.

You can withdraw to any CBN-licensed Nigerian bank account including GTBank, Access, Zenith, First Bank, UBA, Sterling, Wema, Stanbic, Opay, Palmpay, Kuda, and Moniepoint.

On the login page, click Forgot Password, enter your registered email, and you'll receive a secure password reset link. Click the link and set your new password. The link expires after 1 hour.

2FA adds an extra layer of security to your account. After enabling it in Settings → Security, you'll be prompted to enter a 6-digit code from your authenticator app (like Google Authenticator or Authy) each time you sign in.

On any product page or seller profile, tap the three-dot menu and select Report. Our moderation team reviews all reports within 24 hours. For urgent issues, contact us via live chat in the app.